Privacy

Privacy matters but it can be confusing. This page explains our approach to privacy on website and how it affects you.

I collect anonymous statistics about your visit, like which of my pages you viewed.

Some third parties (Facebook/Twitter/etc.) may know you visited this website, if you use their services.

If you sign up with me I take great care to keep your information safe and I never share it with others without your express permission.

I never share your data with third parties except to help us deliver our own services.

Measuring my visitors

I measure visitors to my website using Google Analytics. This records what pages you view within my site, how you arrived at my site and some basic information about your computer. All of that information is anonymous – I don’t know who you are; just that somebody visited our site.

The information I collect from analytics helps me understand what parts of my site is doing well, how people arrive at our site and so on. This information is used improve my website.

Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so Iembed code that they provide and I do not control myself. This may mean that the social network may know if you’re logged in to their site; for example Facebook use this to say “x of your friends like this”. I do not have any access to that information, nor can I control how those networks use it.

Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change).

If you sign up for a service

When you sign up for any of my services – paid or otherwise – I will record specific personal information about you, such as your name and email address.

I will also collect and store information about your use of my services so as to improve them. For example, I keep a log of what features are being used at any time.

I also log account and transaction history for accounting purposes, and to monitor my business activities.

Emails

I may send you email notifications regarding your service (such as invoices and tickets) or which you have specifically requested or are generated as part of a transaction.

I will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver my own services, as detailed above.

Online payment

I may use a variety of payment providers to bill for my products online. These companies will have access to your personal and payment information. When paying by credit card online, I never has any access to your credit card details.

When paying via telephone, I do not record your debit or credit card details in any of our systems. Details are entered into my secure payment processor's systems, all of which meet current PCI security requirements and are considered industry safe.

The third parties I may use are WorldPay (to process debit and credit cards) or PayPal (to process credit cards and accept payment via PayPal).

I share information with these companies only to the extent necessary for the purposes of processing payments you make via my website.

Security

I take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

Hardware stored in secured datacentres behind firewalls

All access to information restricted by password and/or secure key

Whilst I take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password, PIN and user details confidential. Ie will never ask you for your password or PIN number, so please don’t trust anybody asking you for it.

Updates to this policy

I may update this privacy policy from time to time, particularly due to technology changes. You can always check this page for the latest version. I may also notify you of changes to our privacy policy by email.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to me by email via my Contact Me form or by post to the address below/on my Contact Me page.